Terms of Service

Welcome to Vibeo.ai! These Terms of Service ("Terms") govern your use of Vibeo.ai, a service provided by DKY CONSULTING FZCO ("Company", "we", "us", or "our"). By accessing or using Vibeo.ai, you agree to be bound by these Terms. If you do not agree, please do not use our service.

1. Information about Us

• Company Name: DKY CONSULTING FZCO

• Address: Dubai Silicon Oasis, Dubai, UAE

• Contact Email: contact@vibeo.ai

2. Description of Service

Vibeo.ai is a SaaS platform that allows users to collect video testimonials from their clients via a link. Users can create campaigns, prepare questions, and clients can respond with video answers. The videos are collected and automatically edited on Vibeo.ai, with an integrated video editor offering AI features such as automatic transcription.

3. Eligibility

• Age Restriction: You must be at least 18 years old to use Vibeo.ai.

• Account Creation: To use our service, you must create an account by providing a valid email address and a password. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. User Responsibilities

• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

• Compliance: You agree to comply with all applicable laws, regulations, and these Terms when using Vibeo.ai.

5. User Content

• Ownership: Users retain ownership of the videos they upload and edit.

• License: By uploading content to Vibeo.ai, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, and display such content solely for the purpose of operating and providing our services. We will not modify, distribute, or use your content for any other purposes without your explicit consent.

• Prohibited Content: Users are prohibited from uploading content that is illegal, harmful, offensive, or infringes on the rights of others. We reserve the right to remove such content and block the offending account without prior notice.

6. Subscription and Payment Terms

• Plans: Vibeo.ai offers both a free plan and a paid plan. The paid plan is available on a monthly or annual basis.

• Pricing: Our pricing is available on our website. We reserve the right to change our pricing at any time, but any changes will not affect subscriptions that have already been paid for.

• Payment: Payments for subscriptions are due in advance. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.

• Refund Policy: All sales are final, and no refunds will be issued for either the monthly or annual subscriptions.

7. Privacy and Security

• Personal Data: We collect and use your email address to identify and connect users. We also collect usage data to improve our services.

• Data Protection: We implement standard internet security measures (HTTPS) to protect your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

• Data Use: We use your data to provide, maintain, and improve our services. We do not sell your personal data to third parties.

8. Limitation of Liability

To the maximum extent permitted by law, Vibeo.ai and DKY CONSULTING FZCO shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the service.

• Any unauthorized access to or use of our servers and/or any personal information stored therein.

• Any interruption or cessation of transmission to or from our services.

• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party.

• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the service.

9. Indemnification

You agree to indemnify and hold harmless Vibeo.ai and DKY CONSULTING FZCO, and their affiliates, officers, agents, and employees, from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the services, or your violation of these Terms.

10. Governing Law and Dispute Resolution

• Governing Law: These Terms shall be governed by and construed in accordance with the laws of the UAE.

• Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved through arbitration in the UAE. The arbitration shall be conducted in English and in accordance with the rules of the UAE arbitration center.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Users will be notified of significant changes via email or through the platform. Continued use of the service after changes are made constitutes acceptance of the new terms.

12. Miscellaneous

• Entire Agreement: These Terms constitute the entire agreement between you and Vibeo.ai regarding the use of the service and supersede any prior agreements between you and Vibeo.ai.

• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

• Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at contact@vibeo.ai.

Thank you for using Vibeo.ai!